陆华龙《中层管理者职业素养提升》

陆华龙老师介绍

老师介绍 : 中国人力资源开发研究会特约讲师；国资委高级经理人培...

主讲课程 : 《卓越领导力修炼》《赢在执行》《打造高绩效团队》《职业经理人管理技能提升》《员工职业化塑造》《沟通技巧》《高效能主管七项修炼》《TTT培训师培训》《非人力资源经理的人力...

助理联系电话：13911448898 谷老师

中层管理者职业素养提升

主讲老师：陆华龙

【课程收获】：

1、帮组管理者进行角色定位，认清自己的价值所在；

2、提升管理者的职业意识；

3、运用DISC人格特质测试工具，帮助管理者进行自我认知，提升自我管理能力；

4、提升管理者上下沟通的能力；

5、全面提升中层管理者的执行能力，提升工作绩效；

【授课方式】：

课程讲授—Lecture 案例分析—Case 角色扮演—RP 分组讨论—GD

游戏体验—Game 情景模拟—Test 视频资料—Video 教练提问—Question

【课程时长】：2天，6小时/天

【课程大纲】

一、中层管理者的角色认知

1、盖洛普路径及Q12

2、中层管理者角色认知误区：导致中层管理者价值的丢失

3、中层管理者的七个重要角色

4、作为上级的管理人员：公正评价与支持

5、作为下级的管理人员：高效达成任务目标

6、作为同事的管理人员：需要时得到理解与帮助

二、中层管理者的职业化心态

1、信念系统（BVR）：矛盾产生的根源

2、操之在我：我现在做什么，可以改善现状！

3、三赢思维：立人立己、成人成己

4、延时满足效应：目标心理功能

5、正确归因方法：永远聚焦与个人努力程度，而非环境因素

6、情绪的迷思：管理者的情绪管理

7、感恩心态：《给儿子的一封信》

8、变与不变的法则

9、问题到此为止：责任心态

10、结果心态

三、中层管理者的自我认知

1、管理者经常忘掉的角色—自己

2、最难认知的是自己

3、弗洛伊德：本我、自我、超我

4、人格、气质、性格（倾向性）

5、认知自己、洞悉他人的好工具---DISC人格特质诊断

6、四种性格特质分析

D（力量）型的优缺点以及修正建议

I（活泼）型的优缺点以及修正建议

S（和平）型的优缺点以及修正建议

C（完美）型的优缺点以及修正建议

7、如何做到真正的“人性自由”---柳传志的启示

四、中层管理者的高效沟通

全员参与活动：《七巧板》。通过本活动的展开，每个小组将活动体会和感触在课堂上展示，讲师作引导、归纳、提炼，将主题引入：在执行中，沟通的重要性，以及在过往我们的一些无效的沟通。

每个小组完成任务了吗？

结果为什么和你们想的不一样？

每个成员知道你们的目标是什么？

第七小组为什么没能把团队的目标告诉每个小组？

如何处理竞争关系，实现两性循环？

在沟通中出现了冲突，如何处理？

如何配置组织的信息与资源，提升团队的整体价值？

你具备全局观了吗？

1、众多组织中沟通的障碍

2、沟通的基本心法

3、沟通的三大基本要素

沟通的基本问题是“心态”

沟通的基本原理是“关心”

沟通的基本要求是“主动”

4、高效沟通的基本原则

良好的沟通氛围

客观中立

四两拨千斤

一把钥匙开一把锁

有效果要比有道理好得多

共同的信念与价值

5、沟通的三个方向

向上沟通

水平沟通

向下沟通

6、如何与不同性格特质（D型、I型、S型、I型）的人进行沟通

如何与D（控制）型伙伴沟通

如何与I（活泼）型伙伴沟通

如何与S（平和）型伙伴沟通

如何与I（完美）型伙伴沟通

五、中层管理者的执行素养

1、执行力的涵义

2、上司需要的执行是怎样的：视频欣赏及研讨

3、IBM执行管理者的九大能力

4、有执行力的人的特点

5、检讨管理者的执行态度

对执行偏差没有感觉，或者觉得偏差不重要

中国“差不多”先生，做事不追求完美

在职责范围内，没有尽责处理好一切问题

对“要求与标准”置若罔闻

没有紧张感

职业化程度不够

自主性不够

过程紧盯不够

不够敬业

对“趋利避害”人性的误解

6、中层执行力提升宝典

职业化意识的提升

提升工作内驱力

目标与计划管理

要事第一（时间管理）

发现差异并及时修正

对结果负责

团队协作能力

7、六大执行理念

行动力

纠防力

坚韧力

服从力

沟通力

结果力

注：本站文章转载自网络，用于交流学习，如有侵权，请告知，我们将立刻删除。
Email：grlwwf@163.com

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SELECT * FROM `hsgl_888_2022`.`hsgl_shizi` WHERE (`keywords` LIKE '%%')and catid<>31 ORDER BY updatetime asc LIMIT 9; [ RunTime:0.002418s ]

陆华龙老师介绍