陈致谚《跨部门沟通》

陈致谚老师介绍

老师介绍 : 知名领导力与管理实战培训专家，每年授课时数超过1,2...

主讲课程 : 领导力，人力资源管理，目标与计划管理，管理沟通，跨部门沟通与协作，引导式销售，打造高绩效营销团队

助理联系电话：13911448898 谷老师

课程收益

建立管理人员在跨部门沟通中的角色，提升平级管理能力

挖掘跨部门沟通中常见问题的根源,有效克服组织中沟通的障碍

提升跨部门人员的沟通技能，掌握跨部门沟通的关键技巧与方法

分享跨部门沟通的要点，减少冲突，提高企业效率的沟通与协调

有效进行跨部门沟通与合作，树立共同的团队目标，提升企业执行力

课程特色：

快速见效: 所教授技巧及练习，经过实践验证均能实时带来改变

互动体验: 通过互动式学习，引发学员深刻感悟，倍增学习成效

实战演练: 通过演示和辅导，让学员即学即用，实战演练成习惯

课后运用: 易于复制，学后即用，立竿见影

主讲老师：陈致谚

课程时间：1天（6小时/天）

课程对象：后备干部、新晋主管、基层管理、中层管理

课程内容

单元一：深入挖掘跨部门沟通问题的根源

1.跨部门沟通的概念

2.组织中常见的五大协同困境

研讨：跨部门沟通中常遇到的问题及解决

3.部门职能之间的运作原理

4.跨部门沟通三原则

5.不容忽视的“部门墙”

单元二：跨部门沟通关键技巧

1.沟通在管理上的功能

研讨：如何保证沟通的结果更好的达成目标

2.营造良好的沟通氛围

3.跨部门沟通计划

工具：跨门沟通对策表

4.把握好沟通的度

5.因人而异的沟通技巧

工具：沟通风格测试

案例：如何与较难沟通的人沟通？

单元三：跨部门沟通解决之道

1.从关键要素入手进行沟通与合作

2.树立共同的团队目标

3.要开就开高效会议

案例：如何在跨部门会议中实施影响力

4.跨部门合作成功的决定因素

跨部门合作的六大检查要素

5.横向影响力圆环

关怀~了解~欣赏~贡献~表达~领导~成功

单元四：跨部门中的实战问题解决

1.跨部门合作的处理原则

合作共赢+无条件的建设性

2.建立合作关系的五项基本技能

3.冲突的来源

信息层面~环境层面~关系层面~个人层面

4.冲突应对

5.跨部门沟通问题的解决方案

课程结尾：我的下一步……

现场答疑：对所学知识点回顾总结，对学员的疑问解答

学员分享：学员分享收获点，总结对自己的启发

行动计划：学员下一步行动计划，承诺实践并如何执行

注：本站文章转载自网络，用于交流学习，如有侵权，请告知，我们将立刻删除。
Email：grlwwf@163.com

上一篇：陈致谚《结构化表达》

下一篇：陈致谚《打造高绩效营销团队》

咨询电话

咨询电话：

13911448898（谷老师） | 浏览次

申请流程：

电话或【在线申请】提交需求签订合同安排授课

陈致谚老师课程大纲

陈致谚教授观点

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陈致谚老师介绍